Connection problem
The sign-in link expired
The sign-in took longer than 15 minutes or the same link was used twice, so PostGP couldn't trust it.
Why this happens
Every Connect click creates a one-time sign-in link that's valid for 15 minutes. Refreshing the page after signing in, going back in the browser, or finishing a sign-in from an old tab reuses a link that's already spent.
How to fix it
- Close any leftover sign-in windows.
- Click Connect again on the Accounts page and finish the sign-in within 15 minutes.
- Don't refresh or bookmark the sign-in page, and use one PostGP tab while connecting.
Other connection problems
- No Instagram professional account found
- No Facebook Pages found
- Sign-in was cancelled
- Some permissions weren't granted
- Sign-in didn't finish
- The platform rejected the sign-in
- Couldn't read your profile
- The platform isn't available yet
- Couldn't save the connection
More help: connecting your accounts and troubleshooting.